Thinking in Services: Encoding and Expressing Strategy through Design

Majid Iqbal

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Thinking in Services: Encoding and Expressing Strategy through Design

We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more important than ever, given how much more we depend on them.

296 pages

Media	Bøker Pocketbok (Bok med mykt omslag og limt rygg)
Utgitt	11. oktober 2018
ISBN13	9789063694890
Utgivere	BIS Publishers B.V.
Antall sider	296
Mål	230 × 172 × 18 mm · 592 g
Språk	Engelsk